I ship prints flat or rolled depending on print size and your location. All photographs 16x20 and under are shipped flat for U.S. orders, prints larger than 16x20 are rolled and shipped in a sturdy protective tube. For international orders, all 16x20 prints and larger are shipped rolled. I take great care to ensure your prints arrive in perfect condition.
Within the US, all photographs 8x12 and smaller will be shipped First-Class Mail via the USPS with Delivery Confirmation. Prints 11x14 and larger are shipped Priority Mail via the USPS with Delivery Confirmation.
>> When Will My Order Ship?
All prints 12x18 or smaller ship within 24-48 hours Monday-Friday, if ordered on Saturday your order will be shipped Monday. Prints 16x20 and larger ship anywhere from 3-9 business days from time of order. (ship time for large prints depends on which lab I use for the print you've chosen) As soon as your order ships, I'll send you an email informing you that your package is on the way along with a tracking link. (No tracking links available for international orders)
iPhone Cases - My iphone cases are custom made after your order is placed. Please allow up to 2 weeks for your case to ship from my location.
If you would like your items to be shipped Priority, please convo me and the shipping costs will be adjusted.
Canvas Gallery Wraps - Canvas wraps will ship out from my location in approximately 6-9 business days from time of purchase.
>> Do You Ship Internationally?
Yes! International Orders are shipped via USPS First Class International Mail for 8x12 sizes and below. 11x14 sizes and larger ship USPS Priority International. Shipping times vary greatly with First Class International, please keep in mind that 2-6 weeks is the average shipping time. If you'd like to expedite your order of 8x12 sizes and below, please contact me and I'll send you a revised invoice for Priority International.
To My International Customers:
I do not collect any customs when sending packages. Any custom fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Carolyn Cochrane Photography is not responsible for those charges. For any additional information refer to your local customs agency. Returns of international orders will not be accepted due to customs fees.
Please note - All shipping fees in my shop cover postage, my shipping supplies and include a small fee for handling.