Contact us

Welcome

Thank you for visiting my shop!

To learn more about me and my passion for photography, please see my profile…
http://www.zibbet.com/CarolynCochrane/profile

All of my photos are printed on professional grade luster paper using archival pigment inks.

Have questions or custom size requests? Please contact me and I'll do my best to work with you!

Shipping details

I ship prints flat or rolled depending on print size and your location. All photographs 16x20 and under are shipped flat for U.S. orders, prints larger than 16x20 are rolled and shipped in a sturdy protective tube. For international orders, all 16x20 prints and larger are shipped rolled. I take great care to ensure your prints arrive in perfect condition.

Within the US, all photographs 8x12 and smaller will be shipped First-Class Mail via the USPS with Delivery Confirmation. Prints 11x14 and larger are shipped Priority Mail via the USPS with Delivery Confirmation.

>> When Will My Order Ship?

All prints 12x18 or smaller ship within 24-48 hours Monday-Friday, if ordered on Saturday your order will be shipped Monday. Prints 16x20 and larger ship anywhere from 3-9 business days from time of order. (ship time for large prints depends on which lab I use for the print you've chosen) As soon as your order ships, I'll send you an email informing you that your package is on the way along with a tracking link. (No tracking links available for international orders)

iPhone Cases - My iphone cases are custom made after your order is placed. Please allow up to 2 weeks for your case to ship from my location.

If you would like your items to be shipped Priority, please convo me and the shipping costs will be adjusted.

Canvas Gallery Wraps - Canvas wraps will ship out from my location in approximately 6-9 business days from time of purchase.

>> Do You Ship Internationally?

Yes! International Orders are shipped via USPS First Class International Mail for 8x12 sizes and below. 11x14 sizes and larger ship USPS Priority International. Shipping times vary greatly with First Class International, please keep in mind that 2-6 weeks is the average shipping time. If you'd like to expedite your order of 8x12 sizes and below, please contact me and I'll send you a revised invoice for Priority International.

To My International Customers:

I do not collect any customs when sending packages. Any custom fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Carolyn Cochrane Photography is not responsible for those charges. For any additional information refer to your local customs agency. Returns of international orders will not be accepted due to customs fees.

Please note - All shipping fees in my shop cover postage, my shipping supplies and include a small fee for handling.

Refunds, returns & exchanges

I want you to be very happy with your prints! If you are not 100% satisfied, I will exchange them or refund your money (minus initial shipping costs & return shipping costs) up to 14 days after you have received your order. (I do not accept returns on iPhone cases OR custom size prints) You will be responsible for returning prints in their original condition as well as return shipping costs. If you return an item, your money will be refunded as soon as I receive the item. Please send me a note first to let me know you're returning something so I'll know to look for it in the mail.

Damaged Prints - If you have received damaged prints, I require a snapshot of the damage before I will replace prints for you. Please email snapshots to carolyn [!at] carolyncochrane.com.

IMPORTANT - Please keep in mind that every computer monitor displays color a bit differently, so what you see on your computer screen could conceivably vary a little bit from the prints you receive. I professionally calibrate and coordinate my studio monitor with my photo lab to ensure the best possible results.

Additional information

Photos are not matted or framed.

All prints are signed and dated on the back.

I am open to custom orders. If you would like a different size than what is listed, please convo me and I will do my best to accommodate you.

I welcome your wholesale inquiries. Sorry, I'm not able to take consignment requests.

Allergies? I work from my smoke-free studio, although my little terrier doggie is occasionally present.

***All images in this shop are the property of Carolyn Cochrane. Using them in any way without permission is a strict violation of copyright law.

Carolyn Cochrane Photography

Welcome! In my shop you'll find calming beach & ocean photography, colorful flower photography, nature photography, abstract prints and more. My photographs are printed on professional grade paper with a luster finish using archival pigment inks. Prints are signed by me on the back and shipped in a sturdy, waterproof photo mailer to ensure their safe arrival to you.

Need a different size other than what is listed in my shop? Please contact me, I'm happy to help. :)

Follow Me Online...

Etsy: www.etsy.com/shop/CarolynCochrane
Facebook: www.facebook.com/CarolynCochraneFineArt
Blog: http://www.carolyncochrane.com/fine-art-photography-blog